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Spirit
10-11-2010, 03:22 PM
Sometimes it pays to open the mail ! I received a letter today from NPower (who used to supply our gas/electric) and would normally just bin it assuming it was junk mail - eg we miss you please come back blah blah etc

Well, this turned out to be a letter regarding a refund for payments made in 2007. It relates to the way they were charging people that year, and the watchdog seems to have forced them to refund some money to customers. The letter has a unique reference number on it, and you just need to log into a website address and confirm your details, or call an 0800 number.

The letter says we will be getting about £45 back ! :thumbsup:

So, anyone who was with them in 2007, keep an eye out for a letter from them.

MPBVr4
10-11-2010, 03:33 PM
Had been with them for years so fingers crossed. However, changed Electric and Gas to British Gas back in the spring because NPower direct debit payments just kept going up and up:inquisiti. Pay monthly now on metering reading only. Seems much cheaper. Anyway I had a VERY pleasant surprise last month NPower refunded just over £1000 !!:dance:..................thieving barstewards:inquisiti

Spirit
27-11-2010, 12:22 PM
Got a letter yesterday to confirm a £44.98 refund. Just got to take it to any post office to get the money in cash /GJ