Spirit
10-11-2010, 03:22 PM
Sometimes it pays to open the mail ! I received a letter today from NPower (who used to supply our gas/electric) and would normally just bin it assuming it was junk mail - eg we miss you please come back blah blah etc
Well, this turned out to be a letter regarding a refund for payments made in 2007. It relates to the way they were charging people that year, and the watchdog seems to have forced them to refund some money to customers. The letter has a unique reference number on it, and you just need to log into a website address and confirm your details, or call an 0800 number.
The letter says we will be getting about £45 back ! :thumbsup:
So, anyone who was with them in 2007, keep an eye out for a letter from them.
Well, this turned out to be a letter regarding a refund for payments made in 2007. It relates to the way they were charging people that year, and the watchdog seems to have forced them to refund some money to customers. The letter has a unique reference number on it, and you just need to log into a website address and confirm your details, or call an 0800 number.
The letter says we will be getting about £45 back ! :thumbsup:
So, anyone who was with them in 2007, keep an eye out for a letter from them.