oldgit9
31-05-2011, 09:17 PM
I’ve got an insurance question that hopefully, some one may be able to answer.
Basically, around this time last year, I had a small slow seed crash. I went into the side of a car, tuning into a junction when I was coming out of the junction. There was very little obvious damage to his car. Nothing a new door and drivers wing couldn’t have fixed. But the rest of the car was in a bad state of repair to begin with.
The other day, I contacted sky insurance via email (as im floating around off the coast of Libya and we’ve got v limited phone calls), a few email later, David (from sky insurance) informed me that the third party’s claim was for £2887. as you can gather, I was not happy. After a few more email to David and he directed me to a Mark from QBE who dealt with the claim. he finally replied to my emails and said that £1370 was paid out as the car was written off and the rest of the cost was for the hire car.
I have sent off another email to Mark and David asking how the hell could he charge £1517 for a hire car and why should I be paying for the period that the third party was using the hire car. Surely, he or his insurance should be footing that bill. Mark said, that they had to pay the third party to stop the price of the hire car from getting any hire, as his insurance were dragging out the claim.
So the question in hand, what are my legal rights here and is there any way I can reduce the amount that was claimed? And is there anything that I can do? As I see this as daylight robbery.
Basically, around this time last year, I had a small slow seed crash. I went into the side of a car, tuning into a junction when I was coming out of the junction. There was very little obvious damage to his car. Nothing a new door and drivers wing couldn’t have fixed. But the rest of the car was in a bad state of repair to begin with.
The other day, I contacted sky insurance via email (as im floating around off the coast of Libya and we’ve got v limited phone calls), a few email later, David (from sky insurance) informed me that the third party’s claim was for £2887. as you can gather, I was not happy. After a few more email to David and he directed me to a Mark from QBE who dealt with the claim. he finally replied to my emails and said that £1370 was paid out as the car was written off and the rest of the cost was for the hire car.
I have sent off another email to Mark and David asking how the hell could he charge £1517 for a hire car and why should I be paying for the period that the third party was using the hire car. Surely, he or his insurance should be footing that bill. Mark said, that they had to pay the third party to stop the price of the hire car from getting any hire, as his insurance were dragging out the claim.
So the question in hand, what are my legal rights here and is there any way I can reduce the amount that was claimed? And is there anything that I can do? As I see this as daylight robbery.