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enigma
06-01-2005, 09:59 AM
Well 6 months have passed since I was rear ended and STILL I have not been fixed.......I am not very happy!

I called in at the bosyshop yesterday to find out what the fcuk was going on as I was told that the tailgate would be 12 weeks from Japan, as 26 weeks have passed I thought that perhaps it should be here!

To my horror the bodyshop has changed hands in the last 2 weeks and the new owner is not authorised to do work for Helphire (the company dealing with the repairs) so I appear to be left right in the sh!t :Cry1:

I spoke to Helphire last night who will call me back.......yeah right! If they haven't called by 10 I am on the phone! I am sure it will all get sorted out but at this rate it looks like another 3 month wait for parts........ :(

RED
06-01-2005, 10:06 AM
Jesus that's along time :sad3: If we can be of any help give us a call as we are Helphire approved :) but I know we are quite far from you
Hope it goes OK

enigma
06-01-2005, 10:14 AM
Rugby is only an hour or so away and I would prefer it was done by someone who could give it the loving care it deserves! ;)

Kieran
06-01-2005, 11:36 AM
Any news then Dave?

enigma
06-01-2005, 11:42 AM
They are sorting out another bodyshop, but I have told them I would rather see RED to sort it out! They are calling back this afternoon (bet they dont)

RED
06-01-2005, 01:50 PM
Just sent you pm :-D include the helphire reference number and I'll call them myself this pm if you want-all part of the service you know :-D

ritch_w
06-01-2005, 02:26 PM
Dave

that sort of service is unacceptable - you should contact the Insurance (Financial) Ombudsman regarding your insurer and/or helphire etc and kick up a stink!!!

http://www.financial-ombudsman.org.uk/news/updates/199912-top-line-up.html

:thumbsup: to red for helping dave out with this :thumbsup:

enigma
06-01-2005, 02:31 PM
Trouble is that the fault lies entirely with the bodyshop!

I have had my bonnet sprayed by them since and they are top blokes, it would seem they couldn't afford to buy the tailgate and bumper though before being reimbursed.

Spirit
06-01-2005, 02:43 PM
Hope it gets sorted out ok Dave, and well done Red ;)

RED
06-01-2005, 03:54 PM
Okey dokey I'm at work so if you want owt doing give us a yell - 01788 541116 :)

Thanks for the kind words chaps :$ just doing my job :-D

Polabear
06-01-2005, 08:03 PM
Okey dokey I'm at work so if you want owt doing give us a yell - 01788 541116 :)

Thanks for the kind words chaps :$ just doing my job :-D

Your a real little bobby dazzlerette Jane..... :thumb1:

And I hope you have a speedy conclusion Dave.... ;)

enigma
06-01-2005, 09:04 PM
Well thanks for everything Jane, but Helphire (despite my request) have instructed another bodyshop and booked me in............

Sorry! Hopefully my car will get sorted soon though!

RED
07-01-2005, 04:42 PM
Hey no problems just glad to be able to help :-D hope it all goes well-you know where we are if you need anything just shout ;)