Thank you for calling the support hot line please hold for the next available operator......
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..... your call is important to us please hold.....
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.... you have progressed in the queue please hold.....
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... this is (insert name here) how can we be of assistance today
Me - Well I came to work this morning and logged into my computer and I can't access any of the Calendar events in Outlook...
IT - Have you rebooted your computer...
Me - Well I just turned it on what's another reboot going to achieve...
IT - Look don't question me I'm a Microsoft Systems Certified Engineer... have you rebooted your computer...
Me - Sorry I should not have questioned you, you've been touched by God...
IT - Too right I have now reboot your computer...
Me - OK... rebooting now...
....long pause...
IT - What's taking so long?
Me - Give it time I've an old computer and she take's time to reboot...
IT - you need to capex for a new machine then...
Me - Will that fix this problem...
IT - no you'll just get a new machine...
Me - so why should I get a new machine if I have the same problems as I do now...
IT - are you questioning me again...
Me - oh um no...
IT - good, has it rebooted yet...
Me - I'm logging in now...
IT - did I say for you to log in...
Me - well I thought
...stoped mid sentence...
IT - no you did not think, rebooting has nothing to do with logging in it's just that a reboot I did not say log in did I, when did I say to log in, I didn't did I, no well your on your own buddy...
...hangs up...
Me - oh um oh well it goes now... wish I was an MSCE