Site Issues: Please Read and Vote!

[BraindG]

CVR4,

As most of you are aware, we are currently experiencing several issues on our site/forum. These issues seem to only affect a portion of the members, without knowing figures I am unaware of the exact number of people affected. However we are about to further the issues by having an expert from the vbulletin staff come onto the site to investigate, and hopefully track down the route of the problem.

Thus i required everyones assistance, whether you are suffering from the problems, or not. Please select the appropriate Poll option, and If you are experiencing problems please fill out the following details to assist the Vbulletin Crew in their investigations.

Additionally, if you are experiencing alot of issues, could you please state whether or we we can use your forumID for testing, a temp account will be created for you to use untill further notice.

ForumID:
Operating system:
Firewall: (ideally including revision)
Browser and version:
Can use my Account: Yes/No/N/A
Issues experienced: (i.e. pms not working, half of attachments showing, html code showing, white screens etc.)
please be as descriptive as possible, attaching images would be very beneficial.

I understand a few of you have already gone over this, however I require a one stop thread for all issues.

Please do not chat in this thread, as I will delete it.

Thank you for your assistance I appreciate this immensely.

[BraindG]

ForumID: BraindG
Operating system: Windows XP
Firewall: ZoneAlarm (6.1.744.001)
Browser and version: FF (1.5.0.4)
Can use my Account: N/A Only one issue
Issues experienced: Attachments Larger than 150KB not fully showing, within the new window. Problem only with images within threads, gallery and members cars are ok.

[Kenneth]

ForumID: Kenneth
Operating system: Windows XP
Firewall: None (but behind ADSL Router)
Browser and version: FF (1.5.0.4)
Issues experienced: Images not fully loading

[VR4 MAD]

ForumID: VR4 MAD

Following for Work PC on office network

Operating system: Windows XP Pro
Firewall: Provided thru ISP (AT&T) Type/Version Unknown
Browser and version: IE6.0 SP2
Issues experienced: At work:
- can't view more than the first 5 posts of any thread
- can't view the drop down menu's at the top
- can't use the search button
- footers missing of any thread with more the 5 posts
- randoms pieces/sections of html code at the bottom of pages that fail to fully load (usually at the 5 post fail point)
- images that open in a new window fail to fully load
- 'New Post' search cuts off randomly after approx 15 entries (see attached screen shot)

Following for Home PC on Home Network

Operating system: Windows 98 SE (Yea I know it's old but........it works)
Firewall: ZoneAlarm Pro on Networked PCs behind a network gateway/router (old PC running Linux 'Softwall' software) for broadband internet and networked PC data routing and printer sharing.
Browser and version: IE6.0 SP2
Issues experienced: Same or very similar to work PC

I've posted 3 or 4 screen shots into various "issues" threads to do with these problems recently, to illustrate problems, but I can re-post them if required.

Hope this all helps.

VR4 MAD

[g6acb]

ForumID: g6acb
Operating system: Windows XP sp2
Firewall: Norton Internet Security
Browser and version: IE6.02.900.2180 / AOL 9.0
Can use my Account:
Issues experienced: Using ie6 - front page loads ok - but unless I disable Norton Internet Security anything to do with forums (forums, new posts, posts 24hr, search etc) gives a blank page with 'done' at the bottom



Don't have this problem using AOL 9.0 - but god do I hate using AOL....

Using either AOL or IE6 i suffer from the '5 post' thing - but doesn't always stop at 5 (could be any post after 5) - Html usually crops up on the last post and no drop downs work



Using either AOL or IE6 I get random bits of HTML with part of a message in it at seemingly random parts of the screen - drops downs still work in this case



Also have problems viewing picture attachments in a new window - sometimes 1/4 picture, sometimes 1/2, sometimes more as though there is something of kb size restriction at it stops at that point





the '5 post' thing and the 'html' thing are not happening as much as they were since the site went down at the weekend but the 'white screen' thing and the 'attachment' thing happen all the time


hope this helps in some way

good luck getting it sorted - I wouldn't have a scooby where to start.....

[bradc]

I put no problems, I haven't had any issues at all at work, the only problem I've had was when one of the SM7 meet photo's would load properly at home (56k), I just pressed F5 and the image came up fine, but I put that down to the 56k line.

[GroundControl]

After voting earlier that I was having no problems, I now am having trouble loading picture attachments.

ForumID: GroundControl
Operating system: Linux (Ubuntu 6.06)
Firewall: Nothing on this box, company firewall in between
Browser and version: Firefox 1.5.0.4
Can use my Account: Yes
Issues experienced: Image attachments not loading fully. Haven't noticed any other problems mentioned (e.g. pages only half loading).

I have noticed that they all stop at ~64kb (including in the test forum). This doesn't occur for items larger than 64kb in the gallery though (e.g. http://www.clubvr4.com/forum/Gallery...o=1457&cat=563)

Even this attachment doesn't quite load properly for me (hopefully enough so that you can see that the size it got to was 64970 bytes).

[dreamer]

ForumID: dreamer
Operating system: Windows XP SP2
Firewall - At Work : Squid
Firewall - At Home: None - Behind ADSL Router
Browser and version: Internet Explorer 6.0.2900.2180
Can use my Account: Yes
Issues experienced:

• half of attachments showing
• html code showing

[Nick VR4]

ForumID:Nick VR4
Operating system: XP
Firewall: (McAfee)
Browser and version: FF 1.5.0.4 / IE Beta 7
Can use my Account: Yes
Issues experienced: IE hits 50% in Task Manager, Pictures only showing half a page with both FF and IE

[richy rich]

ForumID: richy rich
Operating system: Windows XP
Firewall: Mcafree
Browser and version: FF (1.5.0.4)
Can use my Account: N/A
Issues experienced: Attachments Larger than 150KB not fully showing, within the new window. Problem only with images within threads, gallery and members cars are OK.
pm not showing correctly

[Funkstar]

ForumID: Funkstar

Following for Work PC on office network

Operating system: Windows XP Pro
Firewall: Unknown
Browser and version: IE6 SP2
Issues experienced: At work:

Exactly the same as VR4MAD Above.

At Home

Operating system: Windows XP Home Edition
Firewall: ZoneAlarm + NOD32
Browser: IE6 + SP2
Issues Experienced: At Home.

None. Other than pictures uploaded recently take a while to load and only half open.

[Qwertyco]

At Work:
ForumID: Qwertyco
Operating system: Windows XP Pro
Firewall: At work, probably Symantec
Browser and version: FF (1.5.0.4) AND IE (6.0.2900.2180)
Can use my Account: Yes
Issues experienced: 5 or sometimes 6 posts per thread, pulldown menus not working, thread list truncated at one page, my posts not appearing, text formatting on this very post not working.

At Home:
ForumID: Qwertyco
Operating system: Windows 2000
Firewall: Netgeat wireless router
Browser and version: FF (1.5.0.4) AND IE (6.0.?)
Can use my Account: Yes
Issues experienced: IP is AOL, (I don't use their browser)
no problems at all.


Good luck on your mission!

[Qwertyco]

. . . . may I add that the problems are exactly the same as VR4 MAD
describes, just he put it much better than me, and I don't know if you even get this post because Im truncated at 5 posts again.

Mike Qwertyco

[noelweston]

ForumID: noelweston
Operating system: XP Pro SP2
Firewall: Hardware / router + XP firewall
Browser and version: Firefox 1.5.0.4
Can use my Account: Yes
Issues experienced: Half of attachments showing (stop at 65k or so)
Not sure whether these are related :
"Classifieds" links don't work (top of screen - all the others do)
Seems a bit random about remembering whether I am logged in or not

No other problems seen, but I am only an occasional visitor at this point.

[Jeeves]

ForumID: Jeeves
Operating system: Windows XP Pro
Firewall: Unknown
Browser and version: IE6.0.29 SP2

Issues experienced:

Same as VR4 MAD

- can't view more than the first 5 posts of any thread
- can't view the drop down menu's at the top
- can't use the search button
- footers missing of any thread with more the 5 posts
- randoms pieces/sections of html code at the bottom of pages that fail to fully load (usually at the 5 post fail point)
- images that open in a new window fail to fully load
- 'New Post' search cuts off randomly after approx 15 entries (see attached screen shot)

[HJM]

ForumID: HJM
Operating system: XP
Firewall: not known
Browser and version: IE 6.0
Can use my Account: Yes
Issues experienced: None for several days, either at home or at work, but have experienced all of the problems described at some point over the last couple of weeks. Heath has been unable to log on from work at all for at least two weeks.

[White Lightning]

ForumID: White Lightning
Operating system: Windows XP
Firewall: Router (Hardware) and Windows XP Firewall
Browser and version: IE6.0 SP2
Can use my Account: Yes
Issues experienced: Main problem experienced at home is that I just get a blank white screen with the word "Done" when trying to access the forum main page. I can generally use the site fine from work but when downloading a picture sometimes it only downloads a section of it.

[Brunty]

ForumID: Brunty

At Home
Operating system: Windows XP Pro
Firewall: Norton Internet Security 2006
Browser and version: IE 7 Beta 2 and Firefox
Can use my Account: Yes
Issues experienced: pm's not working, half of attachments showing or simply not loading, back button and refresh work intermittantly.

At Work
Operating system: Windows XP
Firewall: hardware based I think
Browser and version: IE 7 Beta 2
Can use my Account: Yes
Issues experienced: pm's not working, half of attachments showing or simply not loading, back button and refresh seldom work.

HTH - you're welcome to hijack my account if required.

[WildCards]

Following for Work PC on office network

Operating system: Windows XP Pro
Firewall: Watchguard Firebox SOHO6 & McAfee AV Software
Browser and version: IE 6.0 (the most current version)
Issues experienced:
- can't view more than the first 5 posts of any thread
- can't view the drop down menu's at the top
- footers missing of any thread with more the 5 posts
- randoms pieces/sections of html code at the bottom of pages that fail to fully load (usually at the 5 post fail point)
- images that open in a new window fail to fully load
- 'New Post' search cuts off randomly after approx 15 entries (see attached screen shot)

Following for Home PC

Operating system: Windows ME
Firewall: None
Browser and version: IE 5.0 (I think, it's the original IE that was used with ME)
Issues experienced:
- images that open in a new window fail to fully load

Barry, your more than welcome to use my account for test purposes.

[Nick Mann]

Work PC:

ForumID: Nick Mann
Operating system: Win2k
Firewall: Unknown - If I can find out I will post up.
Browser and version: IE (6.0.2800.1106) and Firefox (1.0.6)
Can use my Account: Yes
Issues experienced: Attachments sometimes not fully showing when opened in a new window. PM list seems to fall over near the bottom of the page, so only a problem if the PM I want to read is not near the top of a page.

Home PC:

ForumID: Nick Mann
Operating system: XP
Firewall: Zone Alarm, 6.5.722.000
Browser and version: IE (6.0.2900.2180) and Firefox (1.5.0.4)
Can use my Account: Yes
Issues experienced: Exactly as at work! (Attachments sometimes not fully showing when opened in a new window. PM list seems to fall over near the bottom of the page, so only a problem if the PM I want to read is not near the top of a page.)