Hey,
Has anyone else had issues dealing with Lifesure? My insurance is up for renewal so i thought i would give them a call to see if they were any cheaper than Sky who i am currently with and have been very happy with.
Gave Lifesure a call this evening, ran through the details for the quote as per usual and came to that point where they ask what the best price i have had so far has been....
Now i'm not going to tell them that as it's no incentive to beat it by a large margin, all i expect of them is to give me their best possible price straight off without any messing around...
This was not to be however, basically they turned round and refused to give me a quote without having a target figure - fair enough, their target figure in that case is 0 - get as close to it as you can guys and if you are the best price/policy balance you get the business... I am not prepared to play insurance companies off against one another, faff around giving them visibility of their competitors price so they can narrowly unddercut it and hope to get the business. So basically they refuse to quote without having a figure from me, i say fair enough they've just lost the potential of the business and hang up on them....
Completely flummoxed by the conversation especially as i have seen posts on here recommending them however if they are not even prepared to quote without playing games i'm not quite sure what sort of service to expect...
Is this typical of how they work/should i just stick with the ever helpfull Sky and renew with them, or is there anyone else new on the market that may be worth a call?
Cheers
Al