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Thread: it's not letting me

  1. #1
    ThEbIrDmAn13's Avatar

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    it's not letting me

    get to the payment page to renew my membership... did all the steps up to that with no problems, them, BAM... won't come up... just need to paypal payment to someone... thanks


  2. #2
    The Vee's Avatar

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    Looking into this for you

  3. #3
    ThEbIrDmAn13's Avatar

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    thank you

  4. #4
    BraindG's Avatar

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    what do you mean by BAM it wont come up? what won't come up? does it not redirect you to paypal?
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  5. #5
    ThEbIrDmAn13's Avatar

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    no redirection at all... just comes up a blank screen

  6. #6
    BraindG's Avatar

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    k, let me get a better idea..

    at which step does it fail?

    1. Enter your Personal Details
    1a once submitted a redirect page appears stating..
    Redirecting, please be patient.


    Your Application has been submitted, Thank you.

    You will shorlty be redirected to the payment selection screen.

    2. Once redirected you are presented with options to pay, like this..



    3. Once selected you are then asked to select payment method, because we only have paypal, we click on Order Using Paypal

    4. You are then directed to Paypal to make a payment.

    5. Once paid you are returned to CVR4 when you click Return to merchant.

    Hope that helps narrow down where it's happening.

  7. #7

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    Just for reference Barry, we did receive two payments via the system yesterday - both UK members - not sure if it helps pinpoint when a problem occurred, or if related to outside UK.

  8. #8
    ThEbIrDmAn13's Avatar

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    it never gets to step #2... it says it's going to redirect, then attempts to load the page, but never does

  9. #9
    BraindG's Avatar

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    Would it be possible to try it again now? unfortunatly you will have to submit your details again however that should only take a second - It will allow me to capture any problems.

    SOrry for the inconvenience.

    Barry

  10. #10
    The Vee's Avatar

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    Any luck birdman??

  11. #11
    DickBarton's Avatar

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    I'm trying to join...new member - I go to the join page but there are no links to allow me to get to Paypal...any ideas?

  12. #12
    DickBarton's Avatar

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    Just got to a more promising page so looks like I'll be joining soon!

  13. #13
    BraindG's Avatar

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    hopefully your ok, im actually right in them middle of moving stuff about

    ill keep eye on your progress before making any drastic changes

  14. #14
    DickBarton's Avatar

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    I'm now a paid up member...hopefully be picking the car up early next week! The link from the front page seems to go to a different page to the one that I followed from The Vee's signature...the signature link seems to work.

    Thanks.

  15. #15
    ThEbIrDmAn13's Avatar

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    yeah sorry i didn't get back 2 u... paypal is being a bugger now... everything else is sorted out

  16. #16
    The Vee's Avatar

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    Ok peeps, glad the sig worked for you. Birdman, as Barry has stated he's working on a few probs, so hopefully sorted soon. Is the paypal prob to do with them or the site?

  17. #17
    BraindG's Avatar

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    what you mean paypal is being a bugger? like, in general or in relation to the site? -

  18. #18
    ThEbIrDmAn13's Avatar

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    now it's not the CVR4 site, it's paypal... has nothing 2 do with u

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