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Thread: Formerly a WTB thread - now a 'let's see how I get on with the insurance' thread!

  1. #41
    SGHOM's Avatar

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    Bet you don't get a range rover sport!

  2. #42
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    Quote Originally Posted by SGHOM
    Bet you don't get a range rover sport!
    You're right!

    Leggie went in on Wednesday - I've been put in a VW Tiguan Sport 2.0 TDI 4WD.

    Was speaking to the parts guy there - and impressing him on the part numbers for the required bits. After chatting to him, and running through a few bits regarding the grille and clips, it turns out that the grill and all six clips are unbroken - and that was the most likely part to take forever to arrive from Japan!

    I have already received confirmation that the parts have been ordered; then parts received - now the Leggie is in the paint shop! At this rate, I'll be back in it within the next few days! Then I will be able to report on the quality of job undertaken - hopefully, the paint finish is a good one.

    Be good to have the VR-4 back and looking tip-top!
    October 2023 fleet status: 100% operational


    | Legnum VR-4S | Fiat Panda 100HP !! | a blue one! | Avensis T-180 | VR-4 parts van! |

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  3. #43
    elnevio's Avatar

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    It's back!


    Couldn't really inspect it properly, due to inclement weather, but the work is fully guaranteed. I really do need to despatch with the orange indicator though!


    From what I could see on first glance, the panel gaps all look fine, only the bumper where it meets the wing looks like it could do with adjusting slightly. I'll give it the week (and hopefully a wash at the weekend), and put a list together if I spy anything else.

    Good service throughout, so hopefully if there are any issues, that won't change!

  4. #44
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    Congrats, now get it cleaned, take some pics and go for a hoon!

  5. #45
    elnevio's Avatar

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    Well, I am off back to Just Car Clinics this afternoon, after they kindly rang me up on Wednesday to check everything was okay.

    My list, so far, is thus:

    - The newly-painted wing has a couple of big scuff patches - seriously!
    - The V6 badge has been put (back) on with adhesive that is about 4mm thick and squishy (unlike the other side which hardly moves)
    - The passenger door moulding is slightly unstuck at the trailing edge
    - Where the front bumper has been repaired and blown in, there is a paint edge on the lower lip that has lifted slightly
    - The driver's side headlight (this was not the one that was replaced) was completely covered on the inside in condensation - never used to happen, and didn't happen in the 7 weeks the car was being used between the accident and it going in for repairs
    - The front edge of the bumper, just above the top-right corner of the number-plate recess, has a couple of severe scratches, about 10" long
    - Both front wind-deflectors are severely scratched on the inside about half-way along (near where the A-pillar meets the top of the windscreen)
    - There are a couple of new scratches, that I have noted that didn't exist before
    - There may be more scratches that I haven't located yet as I haven't washed the car since having it back

    Now, it seems to me that the majority of the above is due to how it was washed at the end. I mean, the NEW wing with FRESH paint is scratched and scuffed for crying out loud! I also wonder if there was a massive piece of grit in the cleaning cloth (or, God forbid, sponge! ), or someone didn't take their rings off while cleaning it.

    I suspect this may be a pain in the backside - but now is time to test their customer service and 'full guarantee'.

    Fingers crossed, and I really hate dealing with stuff like this. Anyway, report to follow later!

  6. #46
    Nick Mann's Avatar

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    Good luck bud.

  7. #47
    elnevio's Avatar

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    Well, so far, so good. Well, other than the fact that it decided to rain for about 1 minute about five minutes before I left work - not ideal for when you want to be looking at the paintwork!

    Anyway, the customer service lady was very helpful, and I then met the workshop manager to go around the car. I missed a couple of items, but covered off the main ones (wing, headlight, scratches). He is going to check about the driver's headlight, and whether this will be replaced under the insurance now, as it may have effectively been caused by the accident anyway.

    He accepted the scuffs need polishing out, but it appears that the scratches aren't really scratches! Except for the ones on the bumper, which they will sort out. Yes, the 'scratches' appear to be hardened polishing compound - which is good news.

    So, they are going to give me a call in the next few days as to progress. He said that if I spot anything else, to let them know next time we talk, and they can be addressed.

    There was no umming and arring, just positive noises - which is nice!

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